Running a restaurant forced me to learn parts of the city that I’d never even visited–Maspeth for emergency paper supplies, industrial Brooklyn for pieces of custom stainless work, the South Bronx for pre-dawn fish. It was all part of an education for me in what makes the city work for the thousands (millions?) of folks whose only interaction with the service ecosystem was at the point of sale. It made me feel like I’d spent my first 6 years in the city as a kind of tourist, blithely unburdened by knowledge of what went into making possible the simplest little transaction, like buying lunch. If New York was a great show, now I was standing backstage. And like any backstage, it was a lot less glamorous than what was going on on the other side of the curtain. But it felt cool to be there anyway–it made me fee anchored in a way that little else had. #slowdayatUPShq #thelife #atyourservice (at UPS Maspeth Hub)
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